Sales Support Rep – Westford, MA

Published February 27th, 2018 in Sales | Comments Off on Sales Support Rep – Westford, MA

Sales Support Rep


Westford, MA



  • Sales lead entry into CRM
  • Work with sales staff in creating and issuing responses for requests for quotations using standard price and delivery terms in a timely manner
  • Fill out tick sheets for orders, create and update customer files on the network
  • Process customer orders timely and accurately
  • Interface and coordinate standard OEM and customer inquiries concerning order status, ship dates, price quotes, availability and related questions
  • Support and work with sales force, factory and accounting personnel to ensure timely delivery, pricing, payment etc.
  • Providing sales and administrative support to Sales personnel
  • Follow up with clients on the telephone for administrative purposes
  • Perform data entry duties with regard to sales figures, metrics and other key data
  • E-File all documents and electronically attach to appropriate system locations per document management system
  • Other tasks as required


  • Bachelor’s degree preferred
  • 2+ years sales support experience
  • Previous experience working in sales administrative activities in a high technology sector
  • A positive, sales-oriented attitude; comfortable contacting and supporting customers by phone and email
  • Good verbal and written communication skills
  • Experienced with Microsoft Office Suite, including a Customer Relational Management application
  • Detail oriented, able to multi-task and follow through with a “hands on”, “can do” and “Jack of all trades” positive attitude.
  • Able to work in a collaborative, team-oriented environment
  • Plans in order to meet business objectives.
  • Plans own time to maximum effect.

Please send resume to: mmcmullen@completestaffingsolutions.com