Job highlights
Qualifications
- Bachelor’s degree required
- A specialist on complex technical and business matters relating to Blackbaud Tuition Management
- This position requires 4+ years of combined experience in Accounts receivable, customer service, and billing
- Fluent in the use of Google and Microsoft Office products, general ease with technology
- Previous experience in database management
- Strong organizational and time management skills
- Excellent analytical, communication and social skills
- Commitment to customer service
- Requires a strong attention to detail
- Team player with a strong capacity for initiative
Responsibilities
- The Billing and Student Account Analyst maintains and reconciles the student accounts receivable ledger to ensure accurate and timely receipt of payments for student and preschool accounts
- Leads the preschool billing process and works closely with the preschool directors
- Analyzes accounts receivable transactions to ensure compliance with internal controls and accounting policies
- Generates reports to bring insight into collections, account ages, and other relevant metrics and relays conclusions to management
- Utilizes AR data to identify trends, inefficiencies, delinquent accounts, and opportunities for improvements to accounts receivable policies and procedures
- Investigates and resolves discrepancies in billings and collections as well as troubleshoots family questions
- Resolve families Blackbaud Tuition Management access issues
- May be responsible for ad hoc customer billing and responding to customer inquiries regarding bills
- Billing and Student Account Analyst work is highly independent