Administrative Assistant

Published June 5th, 2024

Title: Practice Administrative Assistant 
Location: Boston, MA
Hours: M-F 8a-4:30pm
Pay: $23-26/hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
  • Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.
  • Coordinate calendar and clinical schedules.
  • Provide cross coverage as needed.
  • Assist with special projects as directed.
  • Follow HIPAA guidelines for the management of patient privacy and confidentiality.
  • Other duties, as assigned.

QUALIFICATIONS
Level of education required:
Minimum of a high school diploma or GED, Bachelors degree preferred.
Bilingual a PLUS!

Work experience required:

  • 1-3 years in a health care setting preferred, not required
  • Excellent organizational skills.
  • Knowledge of Medical Terminology is preferred.
  • Computer knowledge required: Windows, MS Outlook, MS Word and MS Excel.
  • Ability to prioritize work and meet deadlines, and work under pressure.
  • Ability to use discretion in confidential matters.
  • Ability to read, write and articulate in English is required.

 

Technical skills required:

  • Knowledge of practice operations and standards.
  • Understanding of procedures including filing, copying, scanning, printing, and faxing.
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.
  • Verbal skills: Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner.
  • Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
  • Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages. May respond directly on behalf of manager/provider without direction or instruction.
  • System Skills: Ability to type and enter data effectively. Intermediate level computer skills including the ability to use word processing, spreadsheet, database and presentation applications.
  • Intermediate understanding and use of medical terminology.
  • Intermediate comprehension of billing and fiscal information.
  • Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA
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