Assistant Vice President of Operations

Published April 19th, 2024

Title: Assistant Vice President of Operations 
Reports to: Vice President of Operations
Salary: $110,000-$130,000
Schedule: M-F 
Location: Lawrence, MA

Position Summary: Reporting to Vice President of operations, the AVP, Operations will oversee the Site Operations Directors and Managers for all clinical locations. AVP, Operations works closely with the Site Operations Directors and Managers, Site Medical Director, Director of Nursing and Patient care, Clinical Nursing Managers to provide leadership to all staff in the assigned clinical and administrative site(s). Plans, develops, and implements systems that ensure smooth clinical support operations. Works collaboratively with the medical staff and all other departments to ensure that the goals of the Health Center are accomplished.

Key functions include:
Strategy and Operations: Provides high-level guidance to ensure high-quality care for assigned operational service line and special projects; works with  executive team to integrate clinical and operational imperatives into enterprise-level strategy. Ensures robust financial and operational plan to design, pilot, launch and scale patient service line and special projects as assigned. Leads product roadmap design and implementation.

Operational Design: Serves as a centralized function to coordinate improved operational design & innovation initiatives across the service line to the system to enable efficiency and standardization; builds and communicates new operational business models for all administrative support that can support patient care models and goals for organizational excellence and growth.

Medical Affairs: Collaborates with clinicians and other clinical support staff across to deliver, safe, efficient and patient centric Care.

Qualifications:
Experience

  • Healthcare professional with at least ten years of experience in ambulatory health care, particularly in health centers.
  • Must work well within a multidisciplinary team and have excellent interpersonal, computer and personnel management skills. Willing and able to learn from and teach others.
  • Ten years’ experience and/or training in management/supervision strongly preferred. Computer skills including Word, Excel, and Preferable Vision. Bilingual preferred. Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred.

Education

  • Bachelor’s Degree in health related area, required. Master’s degree preferred.
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