Collections Specialist
Location:
Marlborough, MA
Hours:
- Full Time Hours
- 8:30 – 5:00
Position Duties:
- Responsible for collection and resolution of overdue invoices
- Make daily collections calls to identified accounts
- Answer calls from customers in a responsive, timely, accurate manner. Counsel these customers in an effort to arrive at a mutually agreed upon payment schedule to avoid collection agency referral. Utilize trouble-shooting skills to resolve customer problems and to minimize escalated calls and research.
- Generate aging reports and identify customers past due, provide commentary on past due balances for management review
- Maintain and deliver high customer service standards when interacting with internal sales organization and customers
Pay Rate:
$25 – 27/ hour Depending on experience
. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #TopOneHire