Customer Service Representative

Published June 28th, 2024

Bilingual Customer Service Representative

Location:

Franklin, MA

Hours:

  • Full time hours
  • Monday – Friday
    • 8:00 am – 5:00 pm

Position Requirements:

  • Bilingual in Spanish – REQUIRED
  • High school diploma or equivalent
  • 3-5 years of experience in a customer service background, preferably in a manufacturing environment
  • Strong customer orientation and common-sense approach to helping customers
  • Excellent interpersonal and communication skills, both oral and written, with emphasis on listening to customers
  • Demonstrated ability to multi-task, handle frequent interruptions and shift priorities
  • Detail Oriented
  • Excellent PC skills required, using Microsoft Windows, Word, Excel, Outlook
  • Demonstrated ability to work in multiple platforms
  • CRM experience preferred

Pay Rate:

  • $25-29 / hour depending on experience
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