Data Entry

Published May 23rd, 2024

Customer Service Data Entry

Location:

Framingham, MA

Hours:

  • Full time hours
  • Monday – Friday

Job Duties:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Strong ability to problem solve “in the moment”
  • Familiarity with business management software, computers, fax machines, and other commonly occurring office technology
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multitask, prioritize, and manage time effectively
  • Dependable, reliable, and who is courteous and respectful of customers and team members
  • Organized Responsibilities Include:
  • Attending to customer needs, this may include; helping customers to place orders, helping customers to cancel orders, and answering questions about products or services
  • Managing incoming phone calls, emails, and faxes from customers and vendors

Pay Rate:

  • $18-21 / hour depending on experience
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