Director of People and Culture

Published June 11th, 2024

Key Responsibilities:

Collaborate with the staff and board to intentionally shape the organization’s culture and values in line with our mission
• Ensure organization’s culture reflects its mission and provides a welcoming, inclusive, and supportive workplace for all employees
• Lead the team and board to clearly identify, document and periodically revisit our organizational values
• Create processes for all staff to have opportunities to inform organizational decision-making and strategy

Advance and oversee organizational policies and practices in line with best practices in Diversity, Equity and Inclusion (DEI)
• Collaborate with the staff, board and a DEI consultant to evaluate current policies and practices and make modifications to deepen support for our diverse team, advance policies focused on equity and strengthen a culture of inclusion
• Oversee efforts to advance the team’s understanding of DEI (e.g. unconscious bias, microaggressions, cultural considerations, etc), including by coordinating trainings and consultation support

Recruit and manage process for hiring, and onboarding new staff and interns for our growing organization
• Cultivate staff, board, and partnership relationships to ensure diverse candidate pools for open positions
• Recruit and and manage hiring process for new team members
• Oversee onboarding process and support managers in structuring 30/60/90 day plans and reviews

Oversee the development and implementation of strategies to enhance the overall experience of staff and foster continual learning
• Identify opportunities to strengthen employee retention and satisfaction
• Create systems and guidance for managers and teams to advance professional development at the organizational, team and individual levels
• Oversee and refine performance management system, process, and training
• Develop advancement pathways for staff, including ensuring alignment of titles with levels of responsibility across teams, in collaboration with managers

Foster productive employee relations
• Serve as an ombudsperson to hear staff concerns and identify next steps
• Provide individual and team guidance, coaching and mediation to encourage healthy internal communication, routine-multidirectional feedback, and address performance concerns.
• Lead or coordinate training and facilitation support, as needed, to improve work relationships and manage workplace conflicts, including those arising from misunderstandings, cultural differences or unconscious bias

Oversee compensation and benefits management
• Develop equity-focused organizational compensation model to guide decisions on salaries and benefits, in collaboration with staff, board and DEI consultant
• Research, recommend and implement employee benefits that promote employee wellbeing
• Collaborate with the Finance Team to oversee the administration of benefits

Ensure compliance with employment laws and regulations.
• Manage HR-related risks and legal matters to protect organization’s employees
• Oversee employee handbook and policies, and maintain personnel records

Required Qualifications
• Passionately embraces the organization’s mission with a strong commitment to addressing global climate change with local solutions, equitable clean energy access, or economic and environmental justice.
• 5+ years relevant professional experience, including nonprofit human resources experience
• Experience integrating DEI best practices into organizational policies, procedures, and operations
• Proven record of success in hiring, training, and retaining diverse teams, increasing staff satisfaction, and fostering inclusive, supportive team cultures
• Experience overseeing performance management processes and staff professional development strategies
• Commitment to transparent and collaborative leadership
• Excellent project management and cross-team collaboration skills
• Excellent written and verbal communication skills
• Experience advancing human resources, DEI, and organizational culture efforts in a hybrid (in-person & remote) organization
• Experience coaching staff to have productive feedback conversations and/or mediation experience
• Experience working with a racially and/or linguistically diverse team and/or living or working in low-to-moderate income or majority-minority communities.
• A successful track record in setting priorities; keen analytic, organization, and creative problem-solving skills that support and enable sound decision-making.
• Comfortable working independently and as a part of a small, nimble team.
• Willingness to travel around Massachusetts. A valid driver’s license and access to a vehicle is required.

Preferred qualifications:
• Bilingual in English and Spanish, both written and spoken.
• Excellent facilitator, mediator, and coach with experience leading interactive training (including virtually), mediating interpersonal conflicts, and coaching staff at all levels
• Proven success in developing a DEI-informed compensation model
• Experience leading DEI training for staff
• Experience leading human resources in fast-growing organizations
• Experience leading strategic processes with full staff and board, such as articulating team values, desired culture and setting priorities for enhancing employee experience


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