Director of Property Management

Published June 21st, 2024

Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. We are currently looking for a Director of Property Management to join our team!

Job Summary: The Senior Property Manager is responsible for oversight of property portfolio and ensuring compliance with local, state, and federal regulations relating to landlord/tenant law, reporting, documentation, inspections, certifications, etc. for the 240+ units under management. This position will work closely with the Case Management, Intake and Facilities teams to minimize unit vacancy time and address issues that impact FIT properties and tenants.
Essential Functions:

  • Management and oversight of the Property Administration team. Ensure team members follow all policies, procedures, regulation and compliance requirements including move-ins, move-outs, rent collection and processing, evictions, etc.
  • Ensures timely processing and compliance with all HUD, NHHFA, MHRA and other agency regulations.
  • Address any grievances received from tenants and provide timely responses per the grievance process.
  • Ensures processing of monthly transmission of HUD HAP Voucher to HUD’s TRACS system. Reviews reports to identify errors for correction and resubmission to safeguard a high reporting percentage rate.
  • Oversee the eviction process and reviews files to ensure the team is documenting resident files, preparing warning letters, and following eviction process regulations.
  • Develop and implement systems to minimize building vacancy rates and ensure tenant files, documents, and reports are verified and completed within time frame required by regulatory and funding agencies.
  • Reviews, manages, and amends departmental and compliance policies and procedures as needed to maintain regulatory program requirements along with organizational needs.
  • Oversees that the Enterprise Income Verification (EIV) reports are run and maintained as required by HUD.
  • Coordinate funder inspections with Property Administration, Facilities, and Finance departments and oversee responses to all inspection reports with findings. Develop systems, policies and procedures to minimize the number of inspection report findings.

:Minimum Requirements (Education/Experience/Certificates/Licenses):

  • Bachelor’s degree in Business Management or related field.
  • 7+ years’ experience in affordable housing property management.
  • 5+ years in a managerial capacity.
  • Knowledge and experience in affordable housing programs a must such as but not limited to HUD, HOME, LIHTC, Housing Trust Funds, and Project Based Section 8.
  • Proficiency with Microsoft Suite such as Word, Excel, and PowerPoint.
  • Experience with Property Management Software. Experience with Boston Post a plus.
  • Strong communication and interpersonal skills.
  • Organized, self-starter with strong communication and teamwork skills.
  • Strong time management skills, ability to multi-task, and the ability to manage multiple priorities at the same time.
  • Strong overall attention to detail and organizational skills are required.
  • Ability to meet deadlines and influence others
  • Tax Credit Certification.
  • Ability to travel between various locations.


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