Front Desk Coordinator

Published January 7th, 2025

Temp to hire 
Pay: $22-23/hour

Schedule: Monday –  Friday, 9am – 5pm
Location: Lynn, MA

Ideal candidate has experience in a medical office, EMR, and is a team player

Job Description:

  • Answer telephones and review messages regularly throughout the day.
  • Ensure all patients are responded to appropriately and in a timely manner.
  • Answer emergency phone line and relay messages to providers immediately.
  • Perform various duties such as photocopying/scanning/faxing/mailing forms, reports, medical records, etc.
  • Accurately register and schedule patients. Confirm patient demographic and insurance information.
  • Provide registration packet to new patients. Ensure all forms are signed and completed.
  • Daily completion of Mass Health insurance checks and verification of eligibility with insurance department for any commercial insurance coverage changes.
  • Set up Zoom appointments for Telehealth visits.
  • Confirm appointments for the following day.
  • Collect copays and bill payments from patients.
  • Assist in training newer receptionists.
  • Compliance with facility Privacy Practices and protect patient individual health information.

Qualifications:

  • High school diploma or equivalent required. College preferred.
  • Proficient in Office 365 and Medical EMR programs; LYTEC a plus
  • Previous Medical Receptionist experience including Mass Health Insurance verification.
  • Familiarity and use of scanners and credit card machines.
  • Ability to effectively navigate computer-based systems.
  • Organizational skills necessary to maintain efficient workflow.

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