Patient Access Coordinator

Published June 6th, 2024

Pay: $20-23/hour

Monday through Friday 4PM – 12AM (2 openings)
Saturday and Sunday 4PM – 12AM (2 openings)


  • 1+ year of administrative experience in healthcare setting (patient service/patient access/related)
  • Must be bilingual, English / Spanish
  • High school diploma or equivalent


  • Schedule, cancel, and/or reschedule patient appointments
  • Check-out appointments and create follow-up visits
  • Accurately collect, verify, and data enter demographic and insurance information
  • Answer calls through multiline phone system
  • Document clear and concise telephone encounters or RX refill requests and route appropriately
  • Navigate and document in the Electronic Medical Record (Epic) to access relevant and appropriate information
  • Interact in a professional, friendly, and welcoming manner while capturing accurate information in order to provide superior customer service
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