Patient Service Coordinator

Published January 3rd, 2025

Oncology clinic looking for temp to potential hire front desk and medical office staff.

Monday thru Friday hours
8 hour shifts between 7 AM – 5 PM
40 hours per week

Temp to potential hire

Responsibilities:

  • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits

  • Coordinates and maintains providers’ master clinical schedules

  • Submits referrals for specialty appointment requests

  • Obtains intake information from patient and referring physician’s offices.

  • Schedules Radiology tests

  • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.

  • Schedules infusion related services utilizing OptIn scheduling support system

  • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. 

  • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.

  • Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed

  • Performs other duties as assigned

Requirements:

  • 1-2 years of medical office experience
  • Epic experience
  • Medical scheduling
  • Strong customer service skills
  • Multitasking

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