Payroll Administrator

Published March 19th, 2024

Position Title: Payroll Administrator

Location: Newton, MA

Department: Accounting

Reports To: Payroll/AP Manager

Job Type: Non-Exempt


Position Summary


As an integral member of the Payroll team, the Payroll Administrator is responsible for Sonesta International Hotel’s payroll and operational needs.  The core job responsibilities include a wide variety of duties from payroll processing, auditing, reporting and customer service for an employee base of approximately 2,500 and growing.  This role interacts frequently with field and corporate employees at all levels of management.  Excellent communication skills, great attention to detail and a customer service attitude are critical to the Payroll Administrator’s success.


Principal duties and responsibilities include:    


  • Accounting/Functional:


  • Independent review, analysis, and entry of payroll related information; ensures accuracy and compliance with corporate time and benefit guidelines, including all applicable regulatory compliance matters.
  • Support the updating/maintenance of employee data in the Payroll system.
  • Serve as quality customer service resource; provide payroll information and act as a resource for resolving and researching payroll related issues for employees across the country.
  • Responsible for verifying and adhering to internal controls as well as financial controls specific to Sarbanes-Oxley regulation.
  • Accountable for providing employee verifications to external sources.
  • Demonstrate proper discretion in dealing with sensitive and highly confidential information.
  • Collaborate in team projects and processes – both within Payroll and Accounting.
  • Ability to learn new systems and processes quickly.
  • Ability to make better use of the systems as it relates to the day-to-day responsibilities of the payroll group and become an agent of change.
  • Special projects as needed.


Qualifications and Skills


A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.


  • Minimum of 1 to 3 years of direct payroll experience.
  • Bachelor’s degree preferred.
  • Must be PC proficient and able to thrive in a fast -pace setting.
  • Ability to proactively communicate and work effectively with hotel staff, outside vendors, and internal customers.
  • Ability to think outside the box and challenge the status quo.
  • Attention to detail, problem solving and trouble shooting skills are essential.
  • Excellent oral and written communication.
  • Excellent organization skills.
  • Appropriate professional appearance and demeanor.
  • Passionate and enthusiastic.
  • Ability to multi-task, work under pressure and meet deadlines required.
  • Must thrive in a teamwork setting.
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