Program Assistant (bilingual Spanish)

Published July 25th, 2024

 

  • Organize and mail recertification paperwork for Program Representatives
  • Manage, track, and report on the status of participant’s submission of required paperwork and assist with mailing of packages and notices.
  • Assist in the review of submitted documentation and follow up with program participant’s income, assets, and other necessary documents
  • Scan documents in a timely manner into the required software system
  • Assist with calculation of participant’s income, assets and expenses to determine continued participation in the program.
  • Maintain communication with program representatives regarding documentation and audit requirements, as needed.
  • Provide support to managers and others with special projects as assigned.
  • Respond to phone calls and provide information requested to clients, property owners, and other external partners.
  • Maintain a filing system for both active and inactive participants files.
  • Participate in regular staff meetings and trainings

 

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