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PROJECT MANAGER – New England Region (base + commissions)

Published May 30th, 2023

PROJECT MANAGER – New England Region (base + commissions)

Overall Summary:
The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.   He or she reports directly to the Director of Reconstruction.

Specific areas of responsibility include (but are not limited to):

Project Management:
 

  • Working with branch manager, will direct and manage project development including definition of project scope, goals and deliverables. 
  • Proactively communicates with lead project manager on status of project, subcontractor performance, changes in project scope and other key information.  May also communicate project expectations to team members and customers.
  • Provides IPM with critical information to create HIC’s
  • Responsible for ensuring all required paperwork has been completed and collected. These documents include agreed contracts, sub-contractor contracts, change orders, construction schedules, as well as others.
  • Work in conjunction with Estimators and Inside Project Managers to ensure the highest level of customer services and project expectations are provided to clients.
  • Responsible for ensuring projects are budgeted properly and project is produced profitably and desired budget is met.
  • Responsible for ensuring sub-contractors are staying within required budget and their invoices are paid within a timely fashion.
  • Responsible for collections of monies in relation to project contracts and change orders.
  • Will draft and submit budget proposals and recommend subsequent budget changes where Estimator does not write. Prepares draft of project timelines and milestones identifying project dependencies and critical paths
  • Assigns and manages sub contractors and varying other vendors in order to complete scope and project through to completion.
  • Oversight of job progress, proactively communicate potential issues or problems with senior project management personnel along with suggested resolutions or corrective action.
  • Interfaces with customers as well as clients building and developing positive business relationships
  • Ensure timely entry of project notes into Restoration Management database.  Interfaces with Inside Project Managers to ensure they have the information needed for daily customer and client updates.
  • Adhere to systems and procedures in place including speed dating and production meeting, as well as daily action items maintained in G Suite.

Large Loss Management:
 

  • Working with more senior project manager, define project scope, budgets, goals and deliverables that support business goals.
  • Travel to jobsite and stay as needed.
  • Effectively communicate project expectations to team members and customers in a timely and clear fashion.
  • Estimate and oversee resources and participants needed to achieve project goals; determines and assesses the need for additional staff and/or consultants and coordinates recruitment of labor as needed
  • Identifies and manages project dependencies and critical paths; identifies and resolves issues and conflicts within the project team
  • Coaches, mentors and oversees project team members and contractors
  • Utilization of Restoration Manager for maintain loss records including daily notes on losses
  • Utilization of Xactimate to develop scopes and estimates as needed

Shop Management (pending location):
 

  • Maintains and tracks inventory of equipment and supplies.
  • Arranges for repair of broken equipment; for equipment that cannot be repaired, prepares purchase orders or other documents needed to secure approval for replacements.
  • Manages corporate inventory items such as ice blaster tracking the location of each item and the maintenance/cleaning schedule for each.
  • Manages corporate field supply inventory (i.e. gloves, mats, cleaning materials) establishing minimum quantity levels for each item and ensuring on-hand supply remains at or above those levels.
  • Allocates materials based upon branch orders and coordinates pickup or delivery with branch managers.
  • Assists in performing monthly equipment inventory.

Facilities Management (pending location):
 

  • Manages the schedule for facility, maintenance and upkeep ensuring work orders are completed for maintenance items as required.
  • Monitors site dumpster(s) and coordinates dumpster swaps as necessary ensuring swaps occur outside normal business hours.
  • Coordinates plowing of parking lots for facility and movement of vehicles to accommodate plowing as needed.

Miscellaneous: Performs all other duties as may be assigned.

Industry Expertise and Personal Development: All employees will be expected to learn about the industry and current trends within their specific area of expertise (e.g., accounting, mitigation, customer service).  This may include attending professional workshops, taking educational courses and cross training within other departments.  

Job Specification:

  • 7 plus years of construction and management experience preferred.
  • Experience in other related restoration services is a plus.
  • Ability to read communication styles of team members and contractors who come from a variety of disciplines.
  • Ability to elicit cooperation from a variety of sources (e.g., upper management, clients and other departments.)
  • Xactimate experience a plus.
  • High school or GED equivalency preferred.
  • Computer skills including word processing (Microsoft Word), spreadsheet use (Excel).
  • Strong interpersonal communication, written and oral skills.
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