Resident Services Coordinator

Published February 27th, 2024

We are working with a 100+ unit apartment complex in Salem MA who is in need of a Resident Services Coordinator to assist with tenant relations.

Are you passionate about building strong connections with residents?  Are you bilingual in Spanish?  Are you looking to find more than just a job – rather a career filled with purpose?  Do you want to make an impactful difference by providing affordable housing to those that need it most?

If so, we are looking for you to join our team as a Resident Services Coordinator!


  • Establish relationships with service organizations in your community and connect them to resident needs
  • Educate residents and staff on available community resources such as case management, meals-on-wheels, transportation, etc.
  • Provide assistance and advisement to residents on available services that promote wellness and self-reliance.
  • Monitor delivery of resident services to ensure they are appropriate and timely.
  • Establish relationships with and provide reporting to service providers as needed.
  • Assist residents in creating informal support networks among themselves with family and friends.
  • Coordinate educational events for resident benefit and engagement, as appropriate.
  • Create volunteer support programs with service organizations in the community.

Compensation:  $23.00 – $25.00 / hour  + Annual Bonus


  • You have at least a year experience in service management, including organizing, problem-solving, and advocacy. Associate’s Degree in Social Work, Gerontology, and Psychology, Public Health or related field preferred; however, experienced professionals without a degree are also encouraged to apply.
  • You welcome everyone and know the best ideas are born through diversity of thought and perspective
  • Bilingual fluency in English & Spanish


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