Senior Credit Analyst

Published March 18th, 2024

Credit Analyst

Job ID 


# of Openings 




More information about this job:


Job Purpose: Forecast and collect the IUS Parts and Service Accounts Receivable. Ensure compliance with all policies and procedures and help maintain company Days Sales Outstanding (DSO) goals.


Key Results Area:

  • Daily solicitation of payment on overdue accounts.
  • Reconciles accounts receivable to resolve discrepancies and eliminate payment obstacles.
  • Research and assess credit history and analyze credit risk; Evaluate the credit quality of customers using qualitative and quantitative research and discretionary judgment.
  • Negotiate payment arrangement, as well as, building relationships with customers in order to understand their needs while meeting the company’s goals.
  • Point of contact for the internal sales teams to discuss credit holds removal requirements.
  • Releases parts and service orders from credit hold having reviewed first for any past due balances.
  • Assess customer credit risk by analyzing payment history.
  • Provides real time reporting to reflect current status of customer accounts.
  • Records daily cash receipts and posts to customer accounts.
  • Processes debit and credit memos as required for customer refunds.
  • Maintains accurate customer files; keeps track of name changes, mergers, address changes, and mailing attentions for all divisions.
  • Review monthly A/R reports and analyze results.


Critical Competencies:

  • Strong customer service skills
  • Possess strong discretionary judgment
  • Strong ability to communicate effectively to internal and external stakeholders
  • Hands-on working knowledge of financial applications (Syteline a plus) and other desktop applications (Microsoft Excel and Word).


Behavioral and Interpersonal:

  • This role will require an exceptional amount of interpersonal skills as this person will interface on a daily basis with customers and customer service/sales administration personnel.
  • Detail oriented with strong analytical and problem solving skills
  • Strong organization and communication skills.


Supervisory Responsibility: None


Education and Experience Requirements:

  • 5 years of related accounting experience.
  • Prior experience in accounts receivable.
  • Bachelor’s degree in accounting a plus.
  • SAP experience a plus.
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