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Temp Surgical Scheduler ($26/hour)

Published June 27th, 2023

Monday – Friday, full-time
8 AM – 4:30 PM or 8:30 AM – 5:00 PM
This is a temp position expected to last 3-4 months, begins ASAP.

Responsibilities:

  1. Coordinates all registration and visit-related activities for patients scheduling with the practices.

  2. In collaboration with the Practice Manager(s), serve as point person for patient satisfaction efforts and improvement initiatives.

  3. The Ambulatory Program Coordinator is responsible for ensuring all patients and family members are attended to in a professional and compassionate manner.

  4. Serves as patient liaison to communicate patient needs and feedback to appropriate clinical team members.

  5. Books all surgical cases requested by the division, which can include coordinating with the Operating Room teams and Weiner Center teams at multiple Brigham locations

  6. Obtains and scans any necessary consents, and relevant insurance or medical documents that may be required for Surgical cases.

  7. Coordinate with different departments and divisions for scheduling joint cases, scheduling consultsand utilization of assigned Operating room blocks.

  8. Supervises and assists with managing the functions of the division including but not limited to, taking routine calls, running metric reports, QA callings, etc.

  9. Trains back up Surgical schedulers within their division and cross covers other OBGYN division surgical schedulers.

  10. Obtains referrals for patient appointments not acquired by the Patient Service Center and processes payment for self-pay patients, which may require interaction with the referring physicians’ offices, insurance, patient access services, and managed care personnel.

Requirements:

  • Surgical scheduling experience
  • Excellent interpersonal and telephone skills – verbal and written
  • Knowledge of medical terminology; ob/gyn preferred

  • Computer skills including outlook, word, excel (previous experience in Epic a plus)

  • Excellent organizational, prioritization and thinking skills required

  • Strong interpersonal skills required due to sensitive nature of the work.  Must be comfortable to speak with patients about potential obstetrical risk and outcomes.

  • Ability to think independently and multi task

  • Must be able to work collaboratively with both the administrative, nursing and attending staff.

  • Strong analytical skills

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