Operations Administrator

Operations Administrator 
Location: Hooksett, NH
Hours:

• Full-time hours
• Monday – Friday 8:00 am – 5:00 pm

Job Requirements:

• Manage the availability of the offsite fleet pool, overseeing and managing vehicle readiness through reconditioning and compliance.
• Communicate professionally with internal partners and external vendors throughout the reconditioning lifecycle of the vehicle.
• Make decisions that may deviate from current processes to ensure the timely securing of an asset.
• Maintain and monitor a vehicle’s life cycle from off-rent to available status.
• Thrive in a fast paced, ever-changing environment that relies on innovative thinking.
• Validate and manage required process documentation.
• Assess damage on vehicles returning from rental and lease with appropriate bill backs.
• Collaborate with different teams across organization to achieve overall business objectives.
• Oversee inventory availability of asset class, asset type, and specifications to optimize fleet utilization.
• Collaborate closely with the Maintenance, Bodywork, Account Management, Transportation, and Fulfillment teams.
• Adapt and work on new tasks/projects that may arise outside of normal scope. • Assist in determining the end of a vehicle’s life cycle in fleet.
• Ensure asset readiness through management of 3rd party vendor network of maintenance, bodywork, reconditioning, and storage services.
• Manage the quality, safety, and compliance of the fleet portfolio.
• Enable best practices for inventory management, including disposition decisions and service optimization.
• Generate fleet reporting to track and manage utilization, service cycle time, availability, and aging inventory.
• (Drive cost savings through negotiated service rates, reduced service turn time, and maintaining high-quality standards.
• Responds to email inquiries.
•  Excellent organizational skills and strong attention to detail, with a focus on accuracy.
• Strong service abilities, including professional phone and email etiquette.
• Flexibility in adapting to an ever-changing environment. 
• Exceptional written and oral communication skills, with the ability to convey ideas and information clearly and concisely.
• Ability to listen, comprehend and understand information and ideas presented verbally.
• Proficiency in Microsoft Windows, Word, Excel, Outlook, and internet research.

Pay Rate:

• $24-26/hr

. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #Indeed