Schedule: Monday through Friday, 9:00AM-5:00PM, onsite
Responsibilities:
- Handle Out-of-Network (OON) billing, motor vehicle insurance and workers compensation claims
- Transfer patient and insurance information and initiate payment processes and procedures
- Ensure patient information is accurate and complete
- Request any missing patient information
- Review referrals and authorizations
- Verify patient benefits and insurance
- Transfer insurance claims and billing data to billing software
- Develop and maintain a tracking system of incoming and late payments
- Monitor and date late payments
- Initiate late payment notices to relevant parties
- Respond to questions and complains from patients or insurance companies
- Follow-up on late or missed payment notices
- Arrange payment plans and timelines for payments
- File and maintain organized documentation of all billing and record
- Follow set billing processes and procedures
- Update and review all accounts to keep records of payments up to date
- Work with personal information and maintain patient confidentiality
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