Hours: M-F between the hours of 7:15am and 5:30pm (only 40 HPW but need to be flexible within these hours)?
Salary: $25-27/hr
Location: Boston, MA

Full Description:

Responsible for the day-to-day patient and customer interactions within practices
Scheduling patient appointments?
Work closely with physicians to ensure scheduling of patient appointments is done in accordance with physician preferences and templates.

Maximize EPIC application features by accessing all available scheduling data and resources.?
Cancel and reschedule appointments as requested.
Coordinates physician cancellation (reschedule) lists as required. Ensure outbound calls or other communications are documented on patient’s appointment record in EPIC.
Monitor appointment reminder reports and follow-up as appropriate, including making reminder calls?
Ensure that patient questions are appropriately answered and/or that appropriate follow-up is provided.
Ensure appropriate new patient and referring physician communications are done per practice. Send new patient communications and related materials to patients in advance of scheduled appointment.

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Practice Assistant

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