Practice Assistant
Pay: $24 – $27hour
Location: Jamaica Plain, MA
Hours: Monday – Friday, 8:00am-4:30pm
- Need someone with the option to work early or late if needed
Job Description
- Perform entry level administrative skills under general supervision.
- Answer and transfer telephone calls.
- Schedule and register patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.
- Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed.
- Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments.
- Assist with training and orienting staff as needed.
- Provide cross coverage as needed.
- Assist with special projects as directed.
- Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Level of education required:
- Minimum of a high school diploma or GED.
- Work experience required:
- Minimum six months applicable work experience required.
- Some additional training in office systems or other post high school education preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
- Knowledge of practice operations and standards.
- Understanding of procedures including filing, copying, scanning, printing, and faxing.
- Ability to use phone system, answer routine questions and give routine information.
- Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to type and enter data at an entry level.
- Basic understanding and use of medical terminology.
- Basic comprehension of insurance types and referral process.
- Basic comprehension of registration and fiscal information.
- Knowledgeable and compliant with all hospital,
- State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.
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