ROLE: HR MANAGER/DIRECTOR
ANNUAL: $100-115K
LOCATION: CENTRAL MASS 

Summary

The Human Resources Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Administers human resource programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development.
 

Required Skills/Abilities

• Excellent verbal/written communication, interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail; ability to prioritize tasks
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft 365 Suite or equivalent.
• Proficiency with the organization’s HRIS and talent management systems.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of eight years of human resource management experience required.
• At least five years of managerial experience in human resource management required.
• SHRM-CP or SHRM-SCP certification highly preferred.

Supervisory Responsibilities

• Oversees the daily workflow of the department.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities

• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Processes bi-weekly payroll, handles employment tax inquiries and engages with Paylocity to resolve support needs.
• Coaches supervisors and managers, identifies needs for individualized management training.
• Interacts with individual team members, identifying issues impacting morale, performance and productivity and work with management to resolve them in a timely manner.
• Leads the talent acquisition process, which includes direct recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental managers to understand skills and competencies required for openings. Engages with recruitment firms where specialized needs dictate outside resources.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws, regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Designs the company’s benefits offerings, ensuring they are market appropriate from both an offering and cost perspective.
• Manages the company’s open enrollment process.
• Manages and updates the organizations HRIS and talent management systems.
• Manages the onboarding and offboarding process, ensuring that company assets are returned, and computer system access is properly granted and revoked.
• Performs other duties as assigned.

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