Position: Medical Call Center Representative
Location: North Andover, MA
Pay: $19/hr
Hours: 8:30am-5pm
Ideal Candidates should have at least 6 months of healthcare administrative experience as well as a background in customer service (call-center)
Bilingual candidates strongly encouraged to apply!
Tasks:
- Answering phones and forwarding calls to the appropriate party, or taking down messages for forwarding later
- Help with overflow of insurance referrals, medical records, calls, patient scheduling and voice mail. This will mostly involve telephone contact.
- Schedule appointments, verify insurance information, and provide information about services.
- Strong communication and customer service skills are crucial, along with an understanding of healthcare procedures and terminology
- Collecting patient information and providing it to relevant medical leads
- Other admin/operation tasks as needed
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP