The Digital Learning Specialist is responsible for creating, designing and delivering digital learning programs that drive adoption and enhance individual and firm performance. As a member of the firm’s Digital Learning Team (DLT), the Specialist will work collaboratively to ensure coverage and promotion of digital learning programs.

Duties and Responsibilities

Facilitates digital learning programs through hands-on classroom instruction, software demonstrations and briefings, workshops, one-on-one coaching, and virtual formats (e.g., webinar, videoconference). Regularly solicits and incorporates feedback.
Collaborates virtually with the firmwide Learning and Development team; provides input into and executes firmwide digital learning strategy as directed by DLT Management to ensure a high-quality and consistent approach in all offices.
Uses blended learning solutions to provide an engaging approach to learning, knowledge retention and application.
Communicates learning requests back to the Digital Learning Management to ensure consistency and coordination on any learning activities to be developed.
Employs adult-learning and instructional-design models to create, collaborate on, and provide feedback on the design, development, and review of curriculum and learning documentation.
Oversees scheduling of learning offerings.
Works to enter and maintain current and accurate data in the firm’s Learning Management System; generate class rosters, reports, and forms as requested.
Identifies and recommends areas for continual improvement to ensure high-quality service and effective learning resources.
Stays up to date with current trends in project management, technology, instructional design, and facilitation.
Collaborates on additional learning projects and performs other job-related duties as required.
Is able to travel (5-10%).

Qualifications
Education and/or Experience:
Required:

Minimum of three years in technical training and support in a legal or professional services environment
Minimum of two years developing learning programs through the application of instructional design, curriculum design, adult-learning principles and measurement strategies
Minimum of two years of experience with delivering learning programs using in live, in-person, virtual, and hybrid training environment

Preferred:

Associate’s/Bachelor’s degree

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Digital Learning Specialist

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