Referral Specialist

Published June 17th, 2025

Title: Authorizations Coordinator

Hours: 8am-4:30pm, Monday – Friday

Location: Waltham, MA 02451

  • First 6 months fully in office, then turns hybrid

Pay: $24-$27, depending on experience

Responsibilities:

  • Collects request for company and outside specialists or diagnostic visits and determines whether managed care authorization is needed.
  • Obtains provider authorization (or denial) for a referral and notifies outside specialists and patients of authorization numbers.
  • Documents in the medical record: details about referral; the steps to making the referral; and communications regarding the referral
  • Serves as liaison between the outside specialist and referring physician and schedules internal and external appointments.
  • Notifies patients of scheduled appointments and educates them about their appointments and any necessary preparation.
  • Interacts with insurance companies to obtain the prior authorizations for the patients for procedures and dealing with out of network referrals and worker’s comp cases.

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