Client Services Associate

Published July 2nd, 2025

Arax Investment Partners – Client Services Associate | https://araxpartners.com/
Comp: $70-110k ($110k for a rockstar)
Schedule: 2 days in mandatory
Location: Preferably in Birmingham, Michigan area – will allow for fully remote for a rockstar
Essential Functions

  • Provide service to clients in a professional and timely manner in response to regular and varied account-related inquiries; work in tandem with custodians and investment management partners and their service teams to do so
  • Utilize deep level of knowledge to resolve service-related matters for client accounts
  • Open, close and maintain investment accounts
  • Process and/or monitor account transfers, cash, and asset movements for qualified and non-qualified accounts, facilitate trades, alternative investment purchases, capital calls, transfers, and distributions
  • Identify issues requiring instant elevation to the Operations Manager, Investment Advisor, or Chief Compliance Officer
  • Maintain the integrity of best practice procedures and compliant paperless record keeping
  • Assist with overall team workload, projects, firm initiatives, and various other duties as assigned
  • Various administrative responsibilities related to our compliance requirements, reports, calendar and/or software
  • Proficiently and efficiently work with multiple technology programs and platform

Competencies

  • Basic understanding of MS Office
  • Ability to take numerous inputs from client and colleagues and organize them into actionable steps
  • Takes initiative to address client needs
  • Basic understanding of regulatory environment and fiduciary standards
  • Strong analytical skills
  • Strong interpersonal and relationship building skills

 
Required education and experience

  • High School Diploma or G.E.D.
  • 4-6 years of experience in the financial services industry (i.e. securities, insurance, corporate finance, banking) RIA, Brokerage, Custodian, Wealth Management or Financial Planning firm preferred

Preferred education and experience

  • Advance knowledge of MS Office
  • Experience and deep understanding working with custodial platforms / systems, specifically Pershing or Fidelity
  • Strong interpersonal skills
  • Exceptional level of critical reasoning, accuracy, and attention to detail
  • Strong organizational and time management skills
  • Ability to work independently
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