Hiring for a Practice Assistant II role for a hospital in Boston, MA
Location: Head & Neck Dept.
Schedule: Monday through Friday 8am-4:30pm
*First few months fully onsite until training is complete. From there, transitions to a hybrid model – 2 days in-office, 3 days remote
Pay: $24-27/hour based on experience
Minimum of two years recent Medical Admin/Practice Admin experience required.
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Essential Functions
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders, and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations,
- provider questions, prescription refills, and test results.
- Acts as “Super User” for scheduling, registration and billing systems.
- Provides assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications:
- High School Diploma or equivalent
- 2-3 years previous admin experience
- Proficiency with all Office Suite
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