M-F 8:30-5
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers’ master clinical schedules
- Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician’s offices.
- Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing Epic scheduling support system
- Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Performs other duties as assigned
This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer.
EDUCATION: Specify minimum education and clearly indicate if preferred or required
- High School diploma required; Bachelor’s degree preferred
EXPERIENCE: Specify minimum creditable years of experience and clearly indicate if preferred or required
- Minimum 2 years of related experience required