Title: Patient Access Representative
Pay: $22-24/hour Flex
Location: Fall River, MA 02720
Assignment length: 3 months, possibly longer – temp to potential hire
Schedule: M-F 7:45am – 4:15pm

Job Description:

Patient Facing position
Perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established department policies and procedures
Scheduling, cancelling, and rescheduling appointments
Answering phones & route calls to appropriate team members
Checking patients in/out
Managing the receipts of plans of care
Packet assembly
Answer patient questions
Work with ancillary depts. as needed

Education and/or Experience Requirements:

Equal to completion of four years of high school, required
Additional specialized courses or training, secretarial school, diploma, or medical office certification, preferred
Duties require knowledge of medical terminology
Proficient keyboarding skills are essential
Must possess strong reasoning and critical thinking skills.
Proficient in use of software applications such as e-mail, Word, Excel, EHR
Exceptional customer service skills are required

Patient Access Representative

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