Wire Transfer Specialist

Title: Wire Transfer Specialist
Pay: $19 – $22, depending on experience
Location: Akron, OH – Will begin onsite for a training period, and will move to a hybrid schedule
Hours: 9:30 AM – 6:30 PM
Assignment type: Temp to hire

Job Description:
Join our team, a leader in the title insurance industry, where your attention to detail and problem-solving abilities will contribute to the success of smooth and secure financial transactions.
As a Wire Transfer Specialist, you’ll play a vital role in ensuring accuracy and compliance while working in a supportive, collaborative environment that values precision and customer service. This is an exciting opportunity for someone eager to launch their career in a fast-paced financial services setting and be part of a trusted company with a reputation for excellence.

Key Responsibilities:

• Play an essential role in processing electronic wire transfers efficiently, with a focus on accuracy and timeliness to support our valued clients and internal teams.
• Monitor wire task queues and banking websites to facilitate electronic wires transfers, follow standard procedures for wire processing, review wire documentation to confirm compliant verification requirements. 
• Ensure full compliance with company’s policies, procedures, and regulatory requirements, and complete mandatory compliance training on time.
• Collaborate effectively with various levels of management, colleagues, and clients via email, phone, video conferences, and in-person meetings to ensure smooth financial transactions.
• Showcase professionalism, responsiveness, and proactive problem-solving in all interactions, meeting the high standards of service the company is known for.
• Take initiative and respond to constructive feedback, contributing to the team’s success while supporting other duties as needed.

Required Skills & Qualifications:

• Proficiency in Microsoft Office Suite and Outlook with a solid foundation in basic computer skills and comfortable navigating multiple computer applications to job duties.
• Strong attention to detail with excellent organizational skills, capable of managing multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills, ensuring clarity and professionalism in every interaction.
• Ability to work independently, make sound judgments, and take initiative when solving problems.
• Active listening skills and an understanding of how non-verbal cues can enhance communication in a customer-focused environment.

Physical & Mental Requirements:

• Handle confidential information with the utmost discretion.
• Remain adaptable and composed while performing under pressure and managing occasional workday disruptions.
• Daily keyboard use and interaction with display monitors are required.

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