Title: Lien Clearance Associate
Location: Akron, OH OR Pittsburg, PA
Schedule: 8am-5pm OR 9am-6pm Fully onsite
Pay: $20 – $22, depending on experience
Assignment Type: Temp to Hire
Job Summary:
Are you ready to make a real impact in a dynamic and collaborative environment? As a Lien Clearance Associate on our team, you’ll help clients clear title issues, ensuring smooth and timely resolutions. If you thrive in a fast-paced setting, enjoy problem-solving, and are passionate about delivering exceptional customer service, this is the perfect opportunity for you!
What Makes This Opportunity Exciting:
- Make a Difference: Your work will directly contribute to clearing title issues and helping clients achieve their goals.
- Collaborative Environment: You’ll work closely with various departments, customers, and external partners, fostering strong relationships and teamwork.
- Opportunities for Growth: This role offers the potential for professional development and advancement within a supportive and forward-thinking company.
Key Responsibilities:
- Analyze & Resolve: Review new files to determine lien clearance needs, order payoff demands and resolve any title issues that arise.
- Client Communication: Notify customers of lien issues, and work with them and borrowers to resolve concerns quickly and efficiently.
- Collaboration & Coordination: Interact with lenders, to verify information and clear liens, coordinating with internal and external teams to ensure a smooth process.
- Proactive Problem-Solving: Monitor outstanding lien clearance issues, follow up consistently, and escalate problems to a supervisor when necessary.
- Adapt & Support: Assist with other tasks as assigned.
What We’re Looking For:
- Strong Communicator: You’ll interact with clients and internal teams daily, so excellent verbal and written communication skills are essential.
- Customer-Focused: You have a passion for delivering outstanding service and building lasting relationships.
- Detail-Oriented & Organized: Managing multiple projects with precision is second nature to you.
- Tech-Savvy: Proficiency in Microsoft Office Suite and Outlook is required.
- Team Player: You thrive in a collaborative environment, working closely with peers and supervisors to achieve common goals.
Physical/Mental Demands:
- Ability to maintain focus and perform under pressure.
- Willingness to work approved overtime when necessary.
- Frequent and repetitive typing is required.
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