Hiring for a Medical Office Supervisor for a healthcare clinic in Garner, NC.
Pay: $25-30/hr based on experience
Schedule: Monday – Thursday 8am-5pm. Friday 8am-12pm
Qualifications:
- 3-5 years of healthcare management experience required
- BA/BS in healthcare-specific field required
- Strong knowledge of EMR/EHR systems such as Epic; experience with Athenahealth is a plus.
- Strong knowledge of medical billing and claims processing required
- Strong knowledge with HIPAA and other healthcare-related regulations desired
- Outstanding ability to work with ownership to advance the operational and strategic goals of the practice required
- Strong organizational skills, leadership potential, and ability to multi-task required
- Outstanding interpersonal and communication (both verbal and written) a must.
- Candidates with clinical experience are highly desired
Responsibilities:
- Supervise daily operations of the medical practice and infusion center
- Manage and help develop effective standard of operations in clinical and administrative areas as it pertains to patient care and operational processes
- Coordinate recruitment and hiring, on-boarding, and growth of all staff of the medical practice
- Engage effectively with referral and service partners
- Manage inventory and ordering of clinical and office supplies
- Effectively manage medical billing and collections efficiently by submitting claims, following up on unpaid accounts, and managing patient payments with attention to HIPAA compliance.
- Provide coverage in appropriate areas
- Maintain accurate electronic health records (EHR) using various EMR systems; review documentation for completeness and accuracy while ensuring compliance with HIPAA regulations.
- Assist with coding procedures by applying CPT (Current Procedural Terminology), ICD-9/ICD-10 codes for diagnoses and procedures to facilitate proper billing and documentation review.
- Provide excellent customer service by addressing patient inquiries professionally both in person and over the phone.
- Support office management tasks including scheduling appointments, managing patient flow, and assisting with billing audits or documentation reviews as needed