Receptionist
Location:
Framingham, MA
Hours:
- Monday – Friday 9:00am – 5:00pm
Position Duties:
- Act as initial point of contact when entering building
- Provide excellent customer service to clients that are requesting assistance in person.
- Collect paperwork from clients for various programs and assure they are delivered within the same day.
- Oversee reception and the designated waiting area to ensure all visitors’ needs are met in a timely manner.
- Provide direction and guidance to all visitors on policies and protocols specific to building visitors.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Interact with all visitors in a professional, compassionate, trauma-informed approach.
- Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Other duties as assigned.
Qualifications:
- High School Diploma or equivalent
- Knowledge of Microsoft Word, Excel, Windows,
- 1-3 years of clerical experience
- Basic reading, writing and arithmetic skills
- Experience with adhering to confidentiality requirements.
- Demonstrate excellent customer service and verbal communication skills
Pay Rate:
$23/ Hour
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP