Community health clinic hiring for front desk staff.
Must be bilingual in English & Spanish.
Schedule: Mon/Tues/Wed/Fri 8am – 5pm and Thursday 9am – 6pm
Patient experience:
- Provide exceptional customer service to all patients, visitors and callers
- Oversee the safe, efficient, and comfortable atmosphere of the reception area
- Greet patients and other visitors to the agency and assist them as appropriate
- Review schedules daily to ensure accuracy and fill appointment opportunities
- Schedule and reschedule appointments in accordance with CHC scheduling guidelines
- Collect, verify, update and document patient demographics, insurance information and forms
- Reconcile patient visits daily
QUALIFICATIONS
- Associates degree, medical office or medical assistant degree, or 2+ years of relevant experience in a patient services role
- Exceptional customer service skills
- Excellent Verbal and written communication skills
- Proven ability to multi task
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