Strategic Sales / Business Development Manager

Location: Central ADE Region
Reports To: Regional Sales Manager

Position Summary

Based in the Central ADE Region, and reporting to the Regional Sales Manager, you will drive business growth. You will be responsible for prospecting new business opportunities, building long-term partnerships, cultivating strategic relationships, and collaborating with internal teams to craft strategies to deliver short-term and long-term growth. This role demands a proactive and strategic approach to sales, as well as a deep understanding of our heat treating services, to meet the needs of both new and existing customers.

Essential Job Functions (Duties and Responsibilities)

The primary duties consist of, but are not limited to, the following:

• Identify, target, and secure new business opportunities by leveraging market insights and company offerings. Engage with potential clients to understand their needs and present tailored solutions.

• Build and maintain strong, lasting relationships with key accounts and industry influencers. Work to expand existing accounts by identifying new revenue streams and optimizing service offerings.

• Develop and execute strategic account plans.

• Execute key account management. Develop multiple customer touchpoints and conduct regular visits to customer sites to build relationships, gather feedback, and identify opportunities for improvement.

• Deliver presentations, seminars, and workshops to educate customers about the company’s offerings.

• Leverage Salesforce.com reporting and dashboards to provide accurate forecasts and timely reporting on sales activities, including pipeline development, new account acquisition, and competitor analysis.

• Stay up to date on industry trends, competitor activities, and market conditions. Share insights with the team to ensure the company remains competitive and responsive to customer needs.

• Travel extensively (greater than 50%) to meet with customers and prospects. Attend industry events and conferences to build networks and enhance the company brand.

• Performs other tasks as assigned or dictated by position.

• Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• ITAR Compliance: This position must satisfy ITAR requirements; candidates must be U.S. Citizens or Permanent Resident Card Holders.

• Experience: Minimum of 5 years in strategic sales or business development with proven success in driving revenue growth and securing new business.

• Industry Knowledge: Familiarity with heat treatment processes and the aerospace, automotive, or other relevant industries is a plus. Knowledge of metal processing, materials science, or engineering is beneficial.

• Sales & Negotiation Skills: Strong background in consultative selling, account management, and contract negotiations.

• Communication: Excellent interpersonal, presentation, and communication skills; ability to build rapport and influence at all levels.

• Education: Bachelor’s degree in Business, Engineering, or related field preferred.

• Technical Aptitude: Ability to engage in technical discussions with clients; understanding of customer requirements and company offerings.

• CRM Experience: Proven Salesforce (SFDC) proficiency for pipeline management, customer interactions, and data-driven growth strategies.

• Other Requirements:

  • Valid driver’s license with ability to travel >50%.

  • Proficiency with Microsoft Office Suite and CRM tools.

  • Ability to read, write, and communicate effectively in English.

  • Strong judgment, problem-solving skills, and ability to resolve customer issues.

  • Advocate for quality in products and services.

  • Commitment to ethics in all interactions.

  • Ability to cultivate and develop customers from entrepreneurial businesses to multinational corporations.

Physical & Mental Demands

The following consist of, but are not limited to:

• Ability to work in office or industrial environments.

• Ability to sit, drive, and travel for extended periods.

• Must manage multiple priorities and handle stressful situations.

• Strong analytical and problem-solving skills.

• Manual dexterity for data entry.

• Ability to bend, pull, stoop, and reach as needed.

• Ability to lift 25–30 lbs.

• May be exposed to heat, fumes, noise, and humidity.

• Must have cognitive and mental capacity to perform essential job functions.

• Effective verbal and written communication skills.

• Visual acuity for reading documents, computer screens, and files.

• Ability to hear in person and via phone.

Additional Information

The statements herein are intended to describe the general nature and levels of work performed but are not a complete list of responsibilities, duties, and skills required. This job description does not constitute a written or implied contract for employment. The Company reserves the right to revise or change job duties and responsibilities as the need arises.

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