We have an excellent opportunity to north of Boston for an experienced Commercial Collector with a strong customer service mindset.
Our client is an established company looking for a seasoned AR/Collections Specialist to join their team and maximize cash flow. The ideal candidate will have 3+ years of collections experience (B2B) and strong customer service skills.
The AR/Collections Specialist will be responsible for:
- Calling on existing customers to ensure customer payments are on time and accurate
- Monitor aging report to ensure outstanding payments made
- Research any short pays, resolve any discrepancies
- Prepare monthly reports for Executives
- Work with department heads to resolve any customer disputes
- Demonstrate excellent customer service skills
- Analyze customer credit as needed
- Apply payments
- Reconcile accounts
- Continuously strive to improve processes and maximize efficiencies
- Ad hoc reporting
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