Admin Assistant 1-2 months $23hr Mon-Fri 830-5pm
- Perform a range of administrative and customer service functions in accordance with the Compliance department.
- Assist with tracking and reviewing files from property as assigned in keeping with time sensitive occupancy requirements
- Assist COS staff with file processing in accordance with company processing guidelines, process income certifications/recertifications for multiple affordable housing programs and update Yardi database.
- Assist residents in completing, understanding and signing all documents related to housing assistance to ensure compliance with program rules.
- Assist with collecting all necessary documents for tenant files. Files must follow HUD and Federal Management standards. Ensure all necessary documents are in tenant files, up-to-date and in the correct order. Organize current files and purge old documentation from files in accordance to rules and procedures as directed by supervisory staff.
- Address tenant questions and issues as they arise. Tenants may visit or call the Compliance Assistant with questions. Assist tenants with copies, leases, and rent questions as necessary.
- Answer phone questions regarding the properties wait list and application question