Patient Access SpecialistÂ
Pay: $21-23/hourÂ
Location: Boston, MAÂ
Hours: 40 hours/week, 7:30am-4pmÂ
Requirements:
HS diploma requiredÂ
2 years of experience in medical office setting, preferably in ophthalmology
EMR experience, EPIC experience a plusÂ
Position Overview:Â
The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic.
Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration /scheduling system, and collects payments.
Essential responsibilities:
Review and update patient registration and demographic information.
Verifies and scans insurance information at time of service to ensure appropriate and complete information has been obtained.
obtain referral waiver forms when applicable.
Collect co-payments and self-pay paymentsÂ
Acknowledges patients arriving to the department .
Utilizes scheduling systems for many types of appointments.
Entered managed care referrals.
Provides general information to patients and visitors.
Provides support for incoming an outgoing phone calls and work queue management.
other duties assigned by management.
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