We are working with a client in the Westborough area who is looking for an Administrative Assistant on a contract basis, the first couple of days are in the office for training and getting a laptop, after that fully remote.

Description:

FreshDesk and Master Code Service Portal triage
Review of tickets and service requests assigning to the correct person/team based off the details of the agent’s request
Clean FreshDesk of ads and such from carriers

Direct current members who submit via FreshDesk to create a service request via templated response

Potentially assist in monitoring follow up on requests

P&C insurance experience would be helpful.

This is almost exclusively administrative support.

Requirements:
Administrative experience
Attention to detail
Good communication
Smart
Insurance experience a plus

Administrative Assistant

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