KEYS
FULL CYCLE AR/COLLECTIONS
SYSTEMS IS ACCUMATIC – NICE TO HAVE
HIGH VOLUME !! 3000 CUSTOMERS
Requirements:
- 2 – 3 years experience as a Collection Specialist
- Excellent written and oral communication skills
- Problem solving skills.
- Negotiation skills
- Ability to work independently and as a part of team.
- Maintaining a trustful customer relationship while ensuring timely payments
Responsibilities include:
- Monitoring Accounts Receivable to identify customers overdue accounts.
- Collecting on overdue accounts and unpaid invoices.
- Contact customer or their representative to ask about overdue payments.
- Take action to encourage timely payments.
- Handle customer inquiries.
- Update account status records with pertinent information and collection efforts.
- Timely reporting of collection activity and Accounts Receivable status.
- Credit Card Charges
- Investigate and resolve short payments
- Issuing of credits when approved
- Payment application and bank deposit preparation
#ZIP