Pay: $23-26/hour
Schedule: Monday through Friday 8:30AM-5:00PM
Requirements:
- 1+ year of insurance verification required
- 1+ year of patient billing management software experience preferred
- Experience with EMR (office utilizes eClinicalWorks, NaviNet, Helio)
- Knowledge of medical terminology
- Knowledge of ICD and CPT guidelines
- High school diploma or equivalent
Responsibilities:
- Obtain authorizations for all diagnostic imaging, orthotics, trigger point injections, EMG studies, and hyaluronic acid injections directly or by submitting documentation to facility or vender – may provide authorizations for other areas, as needed, as directed by manager
- Contact patients as necessary to advise on scheduling
- Obtain injection medication from pharmacy for all commercial insurances and physicians in practice
- Scrub and submit all physical therapy claims along with all supporting documentation
- Copay allocation of physical therapy claims
- Submit physical therapy authorization requests as backup as needed
- Ensure that the verification of patients’ insurance benefits is completed and updated
- Notify patients of deductibles, authorization approvals and co-insurance due
- Regularly call insurance companies to follow up on patient status and claims
- Explore other payment options with patients when needed
- Keep sensitive patient and company information confidential at all time
- Contact patients to obtain any outstanding information
- Learn and understand all aspects of Revenue Cycle responsibilities and participate in cross-training session
- Coordinate authorizations for patients with PIP/workers compensation claims
- Provide administrative support to workers compensation department
- Liaison to attorneys regarding patient status and claim
- Cross train to support and perform all aspects of back office
- Cover other assignments when requested by management
#ZIP