Banking Specialist

Banking Specialist
Location:
Gardner, MA
Hours:

• Full Time Hours
  • 8:00 – 5:00

Position Duties:

• Perform back-end processing of wire transfers, including verification, posting, exception handling, and compliance with regulatory requirements.
• Manage and review online account opening requests, ensuring proper documentation, identity verification, and timely onboarding of new accounts.
• Initiate and process ACH origination files, monitor for exceptions, and ensure compliance with NACHA rules and internal policies.
• Participate in fraud prevention activities, including transaction monitoring, identifying suspicious activity, and assisting with investigations and reporting.
• Handle internal and external member calls; troubleshoot accounts and electronic banking service inquiries
• Provide assistance for and perform activities to maintain Online Banking/Mobile Banking; Bill Payment; Remote Deposit Capture; Online Account Opening; ODP; debit questions; disputes and account corrections
• Process ACH and Check in-clearing ; electronic payments; address/return mail and verification; IRAs
• Complete levies/research/subpoenas/deposit verifications
• Other duties as assigned

Position Requirements:

• Models and promotes the behaviors of the Credit Union’s core values, actively works to enhance the member and employee experience throughout the Credit Union
• Participates in the Credit Union’s Community/Civic Engagement Program which requires participation in at least one community event each calendar year.
• Act as a role model for staff by completing tasks in a timely and accurate manner.
• Demonstrates a commitment to learning by cross training on other functions as required.
• Participates, completes and attends mandatory training and/or online assignment for regulatory compliance.
• Adheres and complies with Credit Union and regulatory agencies (i.e. NCUA, State, Federal) policies and procedures

Pay Rate:

• $22 – 24/ Hour depending on experience

…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP