Billing Specialist
Position Overview:
As a Billing Specialist, you will assist the Accounts Receivable Manager with all things billing. The Billing specialist will be responsible for maintaining the finance case queue and ensuring responses are timely. The position requires the ability to work with other departments and customers to ensure accurate and timely billing. A successful candidate will strive to gain a thorough understanding of our company, provide detailed analysis as requested and reconcile customer information with Salesforce, QuickBooks, OfficeSafe, and NetSuite.
Responsibilities:
- Track billing changes and maintain billing case queue.
- Perform support tasks to maintain smooth billing in fast paced environment.
- Keep accurate records (customer information, received payments etc.)
- Assist with billing and billing reconciliations.
- Communicate with other departments to resolve billing issues.
- Issue credits/refunds as needed.
- Assist the accounts receivable manager and billing associates with organizational projects and other tasks as needed.
Minimum Qualifications:
- 1-3 years of billing experience preferred.
- Highly organized with strong attention to detail.
- Ability to problem solve.
- Experience working with large amounts of data a plus.
- Advanced knowledge of excel (i.e. Pivot Tables & Vlookups) a plus.
- Customer service experience is a plus.