Business Development Associate (Inside Sales)
Employment Type: Fulltime
Compensation: Competitive base salary + performance-based bonus
About Us
We serve businesses throughout Connecticut with a strong focus on security, compliance, and customer relationships.
As we continue to grow, we’re building a focused inside sales function to unlock additional value within our existing customer base and local market–without the heavy travel demands of traditional outside sales.
Rewards & Perks
-
Competitive base salary
-
Performance-based commission plan of (up to $1,500 per quarter)
-
Comprehensive medical, dental, vision, and Life Insurance coverage
-
Paid time off and holidays
-
401K Retirement Benefit Plan with a company match
-
Ongoing training and development
About the Role
This is a career building inside sales role for someone early in their sales journey who wants real ownership, not just call quotas.
As a Business Development Associate, you’ll work from our headquarters to identify and close our main product line of secure destruction services, together with cross-sell and expansion opportunities for our other service offerings.
You’ll combine research, outbound outreach, and consultative selling-using modern sales tools and a structured CRM process-to grow revenue within existing accounts and new prospects.
This role is ideal for a self-starter who enjoys learning the full sales cycle and wants exposure to B2B selling in a professional services environment.
What You’ll Bring
Required
-
1-3 years of experience in inside sales, business development, account management, or a related role
-
Comfort with outbound but “warm” outreach (calls, emails, follow-ups)
-
Experience using CRM (specific platforms are teachable)
-
Strong communication, organization, follow-through and confidence
-
Coachability, resilience, and comfort hearing “no”
Nice to Have
-
Exposure to B2B services or recurring revenue businesses
-
Experience selling into operations, IT, or compliance teams
-
Familiarity with prospecting tools like Apollo, ZoomInfo, or similar.
Why This Role Is Different
-
Not a call center role – quality conversations over volume dialing
-
Real ownership – you help close deals, not just set meetings
-
Career growth – opportunity to grow into senior sales, account management, or outside sales
-
Worklife balance – inside sales model with very limited travel
What You’ll Do
Generate New Revenue Opportunities
-
Follow-up activities to help facilitate deal closure and expansion opportunities
-
Identify expansion opportunities within existing shredding customers and targeted prospects
-
Conduct outbound (but warm) calls and emails each week to introduce ITAD, storage, and scanning solutions
-
Qualify customer needs and propose practical, compliant solutions
Run a Clean, Measurable Sales Process
-
Track all activity, conversations, and deal stages in Insightly CRM
-
Maintain accurate pipeline data for forecasting and reporting
-
Move opportunities forward with clear next steps and follow-ups
Collaborate & Deliver for Customers
-
Partner closely with Customer Service and Operations to ensure smooth handoffs
-
Participate in occasional local site visits or customer maintenance meetings
-
Deliver professional proposals and solution summaries
How Success Is Measured
-
Ability to create viable opportunities from warm leads
-
Creating cross-sell opportunities from outreach to existing customers
-
Regular follow-through to maximize opportunity close rate
-
Revenue growth from warm leads and cross-selling opportunities
#zip