Case Manager

Published April 18th, 2025

Main responsibilities

  • Refers to and maintains cooperative relationship with other community agencies to meet the needs of clients 
  • Screens the client for program eligibility , conducts triage for emergency interventions, ascertains short term needs, and provide referral services to clients, families, and collaterals 
  • Ability to travel to clients homes using mass transit and negotiate any steps or barriers in clients residences
  • Conducts initial assessment’s and monthly in home assessment’s of the social and emotional needs of the client and family 
  • Develop and implement written service plans to provide social services

Responsibilities 

  • Conducts initial assessments and monthly in-home assessments of the social and emotional needs of the client and his/her family.? Screens the client for program eligibility, conducts triage for emergency interventions, ascertains short-term needs, and provides appropriate information and referral services to clients, families, and collaterals.
  • Develops and implements written service plans to provide a full range of social services.
  •  Arranges for direct provision of services such as homemaker, home health aide, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.
  •  Disburses monies as issued through JASA relief funds or client financial management services to secure needed goods and services.
  • Reviews the guardianship court order and ensures that all court ordered services are in place.
  • Advocates on behalf of the client.
  • Refers to, and maintains a cooperative relationship with, other community agencies to meet the needs of clients.
  • Seeks appropriate guidance from the supervisor in situations requiring clarification and consultation especially for cases that meet the high risk criteria.
  • Represents and interprets the agency at community conferences and meetings.
  • Participates in training and unit meetings.

Qualifications 
Qualifications:
? Graduate of an accredited college or university with a Bachelor’s of Social Work, Sociology, Psychology, or Human Services degree, or equivalent.
? Demonstrated organizational skills.
? Ability to travel to clients’ homes using mass transit and to negotiate any steps or barriers in clients’ residences.
? Excellent organizational and time management skills.
? Must be computer literate, including the ability to learn and operate software.
? Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families.

…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP

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