Clinical Director of Adult Medicine
- Salary: $196,300 – $292,500
- Reports to: Chief Medical Officer
- Fully onsite. May have occasional remote flexibility for the administrative work (such as half a day)
- Hours: Mon-Fri 8:30 am – 5:30 pm
- Pace: providers in general are expected to see about 14-16 patients in an 8 hour shift (the director may do less than this depending on workload)
- 50% clinical, 50% administrative
- Direct reports: 40 staff members, including:
- Nurse Manager
- Practice Manager
- Providers (all licensures) – 8-11 mid level providers, optometrist, podiatrists, etc.
- Assistant Clinical Director
- Director of Infectious Disease
Clinical Leadership duties:
- Provide direct and indirect clinical leadership to the department, including recruitment, orientation, professional development, clinical supervision, evaluation, quality oversight
- In collaboration with the Chief Medical Officer, develop and implement robust ongoing and focused professional practice evaluation, implement metric-driven provider evaluation and enhance peer review processes to ensure appropriate levels of quality, safety, and citizenship and ensure provider performance issues are addressed fairly and in a timely manner
- Participate and collaborate with the Chief Medical Officer on population health initiatives that improve patient care, promote provider and patient engagement, and lower the cost of care while improving outcomes
- Act as an exemplar clinician by maintaining an active caseload of patients in accordance with organization policies, and procedures, and protocols;
- Participate in clinical call rotations and act as a backup resource for providers during after-hours coverage or other emergency situations
- Supervise advanced practitioners via formal collaborative and supervisory agreements as well as through informal means, as necessary and as licensure permits
- Develop and maintain relationships with clinical partners and potential clinical partners to foster linkages with specialists and sub-specialists who may be able to complement the services provided at the health center
- Actively review and remain well-informed of evidence-based practice standards, health care advances and incorporate such standards and advances into the department’s clinical practices
- Support the credentialing and privileging process for clinical staff, by providing input to the Chief Medical Officer as requested regarding the qualifications, competence, and performance of clinical staff
- Support the professional development of clinical staff and maintenance of clinical competencies by identifying training needs and promoting ongoing clinical education opportunities
- Ensure clinical staff compliance with the federal, state, local, and organizational documentation, coding, and billing standards
Administrative Leadership Duties:
- Develop and ensure the successful implementation of service line business plans
- Ensure the efficient and effective function of department clinical operations, including patient scheduling, staffing of clinical and support staff, space management, and technology, by participating in the identification and resolution of day-to-day operational issues
- Use data analytic tools to develop, establish, and continuously improve systems to monitor and improve clinical and operational outcomes in the department
- In collaboration with the risk managers as necessary, oversee the appropriate resolution of patient grievances regarding the quality of care
- Contribute to the growth and improvement of the clinical service line by identifying new clinical services and/or improvements to existing services
- Support the understanding, communication, achievement, and maintenance of departmental quality standards necessary to maintain accreditation through the Joint Commission, NCQA, and/or other accrediting bodies and licensing through the Department of Public Health
- With Human Resources, oversee recruitment, onboarding, retention, and engagement of clinical staff
- Provide clinical input on organization committees, as needed, including the Quality Assessment and Performance Improvement Committee
- With members of the executive team and under the leadership of the Chief Medical Officer, assist in identifying, prioritizing, and leading, as necessary, enterprise-wide strategic improvement opportunities
Requirements:
- Graduate of an accredited medical school and an accredited residency program in a relevant clinical discipline (family or internal medicine)
- Must be board certified in Family or Internal Medicine
- Valid State of Connecticut license as a physician
- Five (5) years of successful experience as a practicing physician
- CPR certification at the healthcare provider level or eligible to obtain certification within 90 days of hire
- CPT-4 and ICT-10 coding experience
- Three (3) years of clinical administrative management experience.
Preferred:
- Seven (7) years of experience practicing in an outpatient or ambulatory setting, especially as part of a multi-provider group
- Five (5) years of senior or director level management experience
- Knowledge of Primary Care Medical Home standards in the ambulatory setting OR, for Behavioral Health, knowledge of principles of medical and behavioral health integration
- Experience working with socioeconomically diverse populations
- Strong community health/public health orientation
- Familiarity with federally qualified health centers
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