Collections Specialist
Location:
Marlborough, MA
Hours:
- Full Time Hours
- 8:30 – 5:00
Position Duties:
- Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect.
- Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, resolves client discrepancies and short payments.
- Processes customer credit applications to determine credit worthiness.
- Responsible for monitoring and maintaining assigned accounts. Includes customer calls, account adjustments, small balance write off.
- Customer reconciliations and processing credit memos.
- High volume phone calls to assigned delinquent customers.
- Manage customers on the On Hold List.
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
- Internal and External customer interface.
Position Qualifications:
- Must have High School Diploma or Equivalent
- 3 years High Volume corporate Collections experience. (Preferred)
- Knowledge of Billing and Collections procedures.
- Accounts Receivable knowledge/experience a plus.
Pay Rate:
- $20 – 22 hour Depending on experience
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP