Credit & Collections Specialist

Published December 6th, 2024

Key Responsibilities:

  • Post daily payments to customer accounts, research and resolve customer deductions, and maintain accurate records.
  • Prepare and manage monthly reports for the Accounting Department, ensuring timely and accurate data.
  • Assist the Credit and Collections Supervisor in managing the receivables portfolio.
  • Handle daily, weekly, and monthly accounts receivable reporting, providing insights on current status and trends.
  • Collaborate with customers across multiple locations including Massachusetts, Nashville, TN, and Puerto Rico to ensure the prompt collection of receivables.
  • Conduct customer credit reviews, utilizing credit reports, financial statements, and secondary research as necessary.
  • Work cross-functionally with teams including Cash Applications, Treasury, Accounting, National Accounts, and Service Teams.
  • Perform additional tasks and duties as assigned by the supervisor/manager.

Qualifications:

  • Strong organizational and analytical skills.
  • B2B credit and collections experience 
  • 5+ years experience in accounts receivable, credit management, or related fields.
  • Excellent communication skills and ability to work with customers and internal teams.
  • Proficiency in Microsoft Excel and other financial reporting tools.

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