- Manage customer accounts, including delivery schedules, expedite requests, and order tracking.
- Provide timely order status updates to internal and external stakeholders.
- Proactively solve problems to achieve on-time delivery and quality targets.
- Build and maintain strong relationships with customers and internal teams.
- Support outside sales by handling quotes for products and services.
- Perform accurate data entry into ERP systems for order management.
- Identify sales prospects and generate new business leads.
- Conduct market research and analyze trends to identify customer needs.
- Promote product solutions and upsell additional products and services.
- Stay informed on technical advancements and industry developments.
- Utilize strong analytical, technical, and communication skills to drive success.
EDUCATION AND EXPERIENCE
- High school diploma required; 4-year degree preferred but not required with adequate experience.
- Minimum 4 years of experience in a sales-related environment (e.g.: customer service, outside/inside sales, technical sales, purchasing, etc.)
- Industrial experience required
- Distribution experience preferred
- Ability to work in a high volume, fast paced business
. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #ZIP